Destinations
We ship to Spain, Portugal, England, Italy, France, Germany, Switzerland, the Netherlands, and Luxembourg. [PENDING: islands and territories served and point of dispatch].
Standard shipping
| Order amount | Shipping costs |
|---|---|
| €75 or more | Free |
| Less than €75 | €4 |
[PENDING: confirm whether these rates cover all destinations, include taxes, and whether the threshold is calculated after discounts and excluding shipping costs].
Preparation and delivery
Order preparation: 1 day. Estimated delivery: 2 days from dispatch. [PENDING: confirm if these are business days and if the timeframe is the same for all destinations]. Carrier: [PENDING].
We currently do not offer express delivery.
Tracking and issues
To check the status of an order or report a delivery issue, contact administracion@valkrym.com and include your order number.
[PENDING: confirm how tracking is sent, delivery attempts, and handling of incorrect addresses].
Destinations with customs
[PENDING: identify affected destinations and indicate before purchase who is responsible for import taxes and handling fees].